Hotel Cristall, Frankfurt ****

I’m surprised I haven’t reviewed this hotel before - I’ve stayed here a number of times; and not, because it isn’t worth it!

The hotel is right on the north-west corner of Frankfurt’s central station (Hauptbahnhof); this makes it extremely well situated for both late arrivals by train as well as exploring the city (which is extremely walkable).

I’ve stayed at this hotel multiple times over the last three years; while I realized they were doing some renovations (the last time I stayed, there was a huge scaffold set up on the outside), I didn’t know they were redoing all of their rooms!

I had room 42 on the top floor, and found the renovation to be really well done. The room was very modern (despite the higher than standard ceiling, hinting at the age of the building), with brand new everything: window, bed, furniture, walls, bathroom, etc. A/C is installed.

Really surprising and completely unnecessary: the brand-new door is a complete flop in keeping hallway noise out. So if you have people on the same floor as I had, rattling their door and clicking the key back and forth in a (drunken!) attempt to get into their room, or simply slamming their door shut at midnight, then you’ll likely be woken up a couple of times. We have extremely sound-tight room doors in our renovated house that didn’t cost an arm and a leg - and it’s simply a shame that this wasn’t considered when renovating the room.

Those who have read my reviews before know that I’m a big fan of thermostatic controlled show fixtures, especially in older buildings where the plumbing just doesn’t match up with modern setups. To my horror (really), I realized in the morning, that even though the entire bathroom is brand new, they hadn’t bothered to put in a thermostat fixture, opting for the slightly cheaper regular one-handled type. What a shame, folks - these things don’t cost that much more! As if to punish me for my annoyance, the water temperature varied wildly after about two minutes of showering...

Also, they have modern soap dispensers both at the sink and in the shower. While I usually find these more than convenient, the type they installed have to be squeezed and require an excessive amount of force. I doubt a child would be able to get anything out of them.

While I’m complaining: breakfast is really cramped (the tables are laid for four people but are so small, that seating four would make eating more of an annoyance than anything else) and the selection is just ok. For €8, I would have expected a bit more.

And beware: the building is quite old, as is the elevator (1986). While it works relatively silently, it only stops at in-between locations. Remember the high ceilings? Well, to take the elevator, you always have to walk up or down a half-floor when getting on as well as when getting off. This isn’t an issue if you’re traveling light. If your suitcase is a monster, however, you’re going to be unpleasantly surprised how long a half-floor staircase can be!

All in all the location is great, the rooms are nice and new and breakfast is optional - you may just want to have it someplace else.
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